Date of Award


Document Type


Degree Name

Master of Arts (MA)

Program Name

Emergency and Disaster Management

Capstone Instructor

Dr. Robert O. Dawkins


Recent research has revealed that global warming is increasing and is leading to an increase in disaster frequency, which places more people at risk to the effects of disasters. The use of social media, as well as social media platforms and technologies, has increased as well. This paper demonstrates that a social media unit should be created within the Incident Command System structure in order to leverage the vast amount of social media data and avoid data management concerns during disasters. This unit should be created within the Planning Section to avoid chain of command issues and streamline information sharing. This study utilizes case studies to show how various social media platforms are being used as well as government documents to show how the Incident Command System is being employed.



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