Date of Award


Document Type

Capstone-Creative Project

Degree Name

Master of Public Administration (MPA)

Program Name

Public Administration

Capstone Instructor

Dr. Christi Bartman


The Secretary of the Department of Veterans Affairs (VA) is looking for suggestions on options to realign the services that provide support VA-wide. The goals of the proposed alignment should focus on increasing efficiencies and reducing costs. The project examines the organizational structure and design options and compares each for strengths and weaknesses against the requirements of the VA Acquisition and Logistics. It is also essential that the structure and design align with the new culture of the organization to avoid a conflict that will decrease the likelihood of successful implementation of the realignment. After a thorough evaluation of each structure and design option, it became clear that a functional alignment within a professional bureaucracy was the best fit to reach the needs of the VA, and the goals of the Secretary. The project finishes with fine-tuning additional parts of the organization, including span of control, depth of the hierarchy, decision authorities and degree of centralization. The final product is a new alignment and organizational chart that will increase efficiencies while empowering employees.



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